This ranges from first day absence recording, to our unique Specialist Case Management Services. From Manager referrals to Training and Specialist assessments. We have the breadth and quality of services to help you resolve issues intelligently, fairly and efficiently. Managers are advised and empowered with the knowledge to support employees.
Our end-to-end approach to case management means we own the case, steering it until we’ve agreed a resolution. We give clients total visibility of the status at every stage.
Our first day absence technology can integrate with organisational HR systems. This helps clients monitor early stages of absences and trigger the most relevant and proactive management support – such as coaching or engagement strategies and signposting to resources.
With Optima Health, support is always on hand. Our Subject Matter Experts – specialists in mental health, musculoskeletal and physical conditions – are available online, by telephone, or for face-to-face interventions (where longer absences are expected).
Our integrated approach supports organisations’ Health and Wellbeing strategies. Employees have access to proactive tools that encourage them to optimise their lifestyle and wellbeing. Managers have the confidence to support their employees throughout the absence management process.