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Administrator (REF1395)

Role Summary

  • To carry out administrative duties for the Occupational Health admin team and department
  • To support Occupational Health Physician contracts
  • Organisation of medical reports
  • Handling general enquiries/Reception cover
  • Liaison with client managers and staff

Main Duties and Responsibilities

  • To carry out administrative duties for the Occupational Health admin team and department
  • To support Occupational Health Physician contracts
  • Organisation of medical reports
  • Handling general enquiries/Reception cover
  • Liaison with client managers and staff
  • Confidentiality
  • To support the Occupational Health professionals in service delivery
  • To support with health promotion related to the main business issues/risks as determined by the Senior

General office administration:

  • Deal with telephone queries & Reception Cover
  • Post collection and distribution/ processing invoices / photocopying/ faxing/ email enquiries/ fault reporting

OH office administration:

  • Scheduling if Appointments for different service lines
  • Managing escalations from customer contract management team
  • Management of clinician’s diaries
  • Manage clinic appointments
  • Type and send Doctors reports
  • Chasing doctors’ reports
  • Word processing activities/tables
  • Minute taking and distribution for Occupational Health Team meetings
  • Keep files and filing system in good order
  • Paper filing of medical records
  • Making up files for new referrals
  • Archiving of medical records
  • Maintaining confidentiality of Occupational Health records
  • Any other reasonable administration task

Experience, skills and knowledge required for the role

  • Good IT skills – Outlook, Excel, Word, PowerPoint, database (training to be given)
  • Competent touch & audio typist with good grammatical and presentation skills
  • Excellent communication skills – written and verbal
  • Able to work on own initiative
  • Good time management skills
  • Flexible (able to respond to business demands)
  • Customer service skills
  • Able to work to deadlines
  • Able to integrate and work effectively with existing Occupational Health team
  • Able to work with confidential medical information

 

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