0345 094 1429

Workforce Resource Scheduler – Trainee (REF: OP1336)

Role Summary

The Workforce Planner role is complex and requires someone with excellent time management and organisational skills.

Main Duties and Responsibilities

  • Ability to plan the work of practitioners on a daily basis
  • Working with senior managers and demand planning to ensure our customer requirements are met.
  • Handling outbound and inbound calls
  • Dealing with clinical staff and planning in work.
  • The ability to problem solve and think outside of the box is critical to this role
  • Ability to work to tight deadlines and manage conflicting priorities.

Experience, skills and knowledge required for the role

  • Inbound and outbound call handling experience
  • Strong admin and data entry skills
  • Good interpersonal skills
  • Confident in using MS Office, especially Word & Excel
  • High level of attention to detail
  • Time management
  • Team working
  • Problem solving
  • Excellent written and verbal communication skills and confident telephone manner

Apply Now