Employee Assistance Programme

An employee assistance programme your teams will actually use – and appreciate.

Care first - optima health


Over 70% of UK employees* are now experiencing high levels of stress – a clear signal that support has never been more important.

Employee Assistance Programme (EAP) is here to give your people support they can genuinely rely on – a confidential counselling service offered as a free benefit to your team, whenever they need it. Available 24/7, 365 days a year, Optima Health EAP service provides practical advice, information and guidance to strengthen mental wellbeing and help employees feel supported to bring their best selves to work.

Support your people when they’re not feeling their best.

Our EAP service gives employees a safe, confidential space to talk about any challenge –  personal or professional.

Health & Wellbeing

Money Worries

Carers

Consumer & Legal

Family & Home

Work/Life

“Through my sessions, I’ve been able to have honest conversations with myself, my family, and my GP, and I’m now on my way to getting the support I need to understand who I am and how to feel better.”

“The discussions were well structured around my state of mind, and I was given the opportunity to fully express how I felt at a pace that suited me.”

“Joanna unravelled the ball of spaghetti that my mind had wound itself into. I almost felt as though I had known her for years. She was definitely the piece of the puzzle I needed to start on the road to recovery again. I will always be indebted to her.”

The growing demand for real workplace support.

Workplace pressures continue to rise across the UK, with mental health issues now responsible for more than 22 million lost working days each year and costing employers billions. Stress, anxiety and depression remain the leading causes of sickness absence – 88% of employees say wellbeing is now as important to them as pay. With demand for support at an all‑time high, more people than ever are turning to Employee Assistance Programmes for timely, confidential help.

Mental health issues such as stress, depression and anxiety account for
22.1 million** of those lost days, affecting 776,000 workers

1.7 million UK employees are impacted by work‑related sickness, costing the economy
£21.6 billion** annually

UK sickness absence has reached a 15‑year high, with mental health issues costing employers an estimated £56 billion** per yearal health difficulties

%

Employees increasingly expect support: 88% of UK workers** say wellbeing is as important as pay

Helping your team feel supported, every day.

A 24/7, 365‑day telephone support service, accessible from anywhere in the world, offering practical advice, information and guidance

A dedicated Manager Support hub giving line managers the tools and guidance they need to support employees with mental health or social wellbeing issues

Counselling available across the UK, delivered via video, by telephone, or in person when clinically required

Interested in our EAP service?

If you’re interested in our EAP service and would like more information, our team is here to help.

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Sources:

*Chartered Institute of Personnel and Development (CIPD)

**Health and Safety Executive (HSE), Personnel Today (reporting HSE data), TUC (2026)

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