Privacy Policy

This website collects Personal Data from you.

This document can be printed for reference by using the print command in the settings of any browser.

Please be advised that this document only applies to data that may be processed as a result of using this website. Separate privacy notices related to our service provision are available elsewhere on this website and also via the specific systems utilised for delivery of Occupational Health and Wellbeing services.

Optima Health will be what’s known as the ‘Controller’ of the personal data you provide to us. We collect personal data about you to allow us to provide you with relevant news or information about our services, to respond to your online query or to process your enquiry for a job application. This may include name, address, email address, telephone number and specific information requested as part of the job application process.

‘Optima Health’ is a trading name of Optima Health UK Ltd. Our registered office is: Meadow Court, 2 Hayland Street, Sheffield, S9 1BY.

Why we need your data
We need to know your basic personal data to provide you with relevant news or information about our services, to respond to your online query or to process your job application. We will not collect any personal data from you that we do not need, in order to provide and oversee this service to you.

We are required by law to always have a permitted reason or justification (called a “lawful basis”) for processing your personal data. The table below sets out the different purposes for which we process your personal data and the relevant lawful basis on which we rely for that processing.

Please note that where we have indicated in the table below that our processing of your personal data is either:

• necessary for us to comply with a legal obligation; or
• necessary for us to take steps, at your request, to potentially enter into an employment contract with you, or to perform i

and you choose not to provide the relevant personal data to us, we may not be able to enter into our contract of employment or engagement with you.

	Purposes of processing	Your consent	To perform a contract with you	To comply with a legal obligation	For our legitimate interests
Contact Information
1.	Responding to your enquiries about our services				 (It’s important that we can respond to you in relation to such matters)
Website Information / Usage Data
2.	Ensure the operation and performance of the website				 (We need to ensure the website functions correctly)
3.	To improve the functionality of the website				 (It is in our interest to keep the website up to date and improve the functionality for the benefit of users)
4.	Analyse trends, usage and activities with users on our website				 (It is in our interests to do analysis that will improve the customer experience for you and others)
Applicant Data
5.	Responding to your enquiry regarding a job application				 (It is in our interest to assess your application for a role with us)
All categories
6.	Resolving any complaints from or disputes with you				 (We need to be able to try and resolve any complaint or dispute you might raise with us)

 

We do not use your personal data for automated decision making.

Who we share your data with

• All the personal data we process is processed by our staff in the UK, however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. The UK Secretary of State has issued an adequacy decision in relation to countries within the European Union which means we are able to transfer data there under data protection laws.
• We do not transfer your data to any locations outside the UK or European Union.

We may transfer information to third party providers for our legitimate interests or where we are required to do so by law. We may transfer your information to companies and organisations that carry out processing operations on our behalf, such as marketing agencies, to send you newsletters and other information about our services that may be of interest to you.

How long we keep your data

• We will only retain your personal data for a limited period of time. This will depend on a number of factors, including:
• any laws or regulations that we are required to follow (e.g. commercial or tax laws);
• whether we are in a legal or other type of dispute with each other or any third party;
• the type of information that we hold about you; and
• whether we are asked by you or a regulatory authority to keep your personal data for a valid reason; and
• Data related to recruitment is retained for 6 months if your application is unsuccessful (unless you ask us to keep your name and contact detail, and some other details, in case other roles become available). If you have any questions about this, please email HR@optimahealth.co.uk

Types of Data collected

Among the types of Personal Data that this website collects, as described above, there are: Trackers; Usage Data; email address; language; device information; User ID; username; Data communicated while using the service; Data communicated in order to use the Service; number of Users; city; session statistics; latitude (of city); longitude (of city); browser information; answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this website.

Any use of Cookies – or of other tracking tools — by this website or by the owners of third-party services used by this website serves the purpose of providing the Service required by you, in addition to any other purposes described in the present document and in the Cookie Policy.

Security of processing

We take appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Detailed information on the processing of Personal Data via Trackers

Personal Data is collected for the following purposes and using the following services:

Advertising

This type of service allows  Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this website, possibly based on your interests.

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

Some of the third parties listed below may use Trackers to identify you or they may use the behavioural retargeting technique, i.e. displaying ads tailored to your interests and behaviour, including those detected outside this website. For more information, please check the privacy policies of the relevant third parties listed below.

Third parties usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the third parties below, you may learn more on how to generally opt out of interest-based advertising through your device settings or by visiting the Network Advertising Initiative opt-out page.

Welect (Welect GmbH)

• Welect is an advertising service provided by Welect GmbH.
• Personal Data processed: Trackers; Usage Data.
• Place of processing: Germany – Privacy Policy.

Analytics

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of your behaviour.

Google Analytics (Universal Analytics) (Google Ireland Limited)

Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”). Google utilises the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

• In order to understand Google’s use of Data, consult Google’s partner policy.
• Personal Data processed: Trackers; Usage Data.
• Place of processing: Ireland – Privacy Policy– Opt Out.

Google Analytics (Universal Analytics) with anonymised IP (Google Ireland Limited)

Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”). Google utilises the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualise and personalise the ads of its own advertising network.

This integration of Google Analytics anonymises your IP address. It works by shortening IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

In order to understand Google’s use of Data, consult Google’s partner policy.

Personal Data processed: Trackers; Usage Data.

Place of processing: Ireland – Privacy Policy – Opt Out.

WordPress Stats (Automattic Inc.)

WordPress Stats is an analytics service provided by Automattic Inc.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy.

Simple Analytics (Simple Analytics)

Simple Analytics is an anonymized analytics service provided by Simple Analytics that gives the Owner insight into the use of this website without needing to identify you. Further information may be found here and within the service’s privacy policy.

Personal Data processed: device information; language; Usage Data.

Place of processing: Netherlands – Privacy Policy.

YouTube Analytics and Reporting API

YouTube Analytics and Reporting API is a video content analytics service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing

Through this Service, this website may collect Data directly or indirectly on or from your devices, including by making use of trackers. You may restrict such access to Data via the security settings page provided by Google. You may ask us for further information about these privacy settings at any time through the contact details provided in this document.

Data collected through the Service may also be used to help third parties deliver interest-based advertising. You can opt out of third-party interest-based advertising through their device settings or by visiting the Network Advertising Initiative opt-out page.

Personal Data processed: Data communicated in order to use the Service; Data communicated while using the service; device information; Trackers; Usage Data; User ID; username.

Place of processing: United States – Privacy Policy – Opt out; Ireland – Privacy Policy – Opt out.

Google Analytics 4

Google Analytics 4 is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. You can learn more by consulting Google’s official documentation.

In order to understand Google’s use of Data, consult Google’s partner policy.

Personal Data processed: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.

Contacting you

Contact form (this website)

By filling in the contact form with your Data, you understand and acknowledge we will  use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data processed: email address.

Content performance and features testing (A/B testing)

The services contained in this section allow us to track and analyse your response concerning web traffic or behaviour regarding changes to the structure, text or any other component of this website.

Google Optimize

Google Optimize is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”).

Google may use Personal Data to contextualise and personalise the ads of its own advertising network.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Google Optimize 360

Google Optimize 360 is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”).

This service allows the Owner to target groups of website users on the base of their past use of this website. Users that opt-out of tracking by Google Analytics will not be included in experiments created in Google Optimize 360.

Google may use Personal Data to contextualise and personalise the ads of its own advertising network.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them.

This type of service might still collect web traffic data for the pages where the service is installed, even when website users do not use it.

Google Fonts (Google Ireland Limited)

Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows this website to incorporate content of this kind on its pages.

Personal Data processed: Trackers; Usage Data.

Place of processing: Ireland – Privacy Policy.

Vimeo video (Vimeo, LLC)

Vimeo is a video content visualisation service provided by Vimeo, LLC that allows this website to incorporate content of this kind on its pages.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy.

SPAM protection

This type of service analyses the traffic of this website, potentially containing website users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognised as SPAM.

Google reCAPTCHA

Google reCAPTCHA is a SPAM protection service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.
The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

In order to understand Google’s use of Data, consult Google’s partner policy.

Personal Data processed: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Tag Management

This type of service helps us to manage the tags or scripts needed on this website in a centralised fashion.

This results in the website users’ Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager

Google Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

Traffic optimisation and distribution

This type of service allows this website to distribute  content using servers located across different countries and to optimise  performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this website and the website user’s browser.

Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred. Your Personal Data is not transferred outside the United Kingdom or EEA.

Cloudflare (Cloudflare Inc.)

Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through this website, i.e., communication between this website and your browser, while also allowing analytical data from this website to be collected.

Personal Data processed: Trackers; various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, you may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Cookie Policy

This website uses Trackers. To learn more, please consult the Cookie Policy.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

• Withdraw their consent at any time.Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data.Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
• Access their Data.Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification.Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data.Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed.Users have the right to obtain the erasure of their Data from the Owner.
• Receive their Data and have it transferred to another controller.Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
• Lodge a complaint.Users have the right to bring a claim before their competent data protection authority.

 

Details about the right to object to processing 

You can object to the processing of your personal data for direct marketing purposes at any time, free of charge and without providing any justification. Where you object to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes.

How to exercise these rights

Any requests to exercise your rights can be directed to us through the contact details provided in this document. Such requests are free of charge and will be answered as early as possible and always within one month (unless they are complex requests where up to an additional two months may be available), providing you with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by us to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At your request, the we will inform them about those recipients.

System logs and maintenance

For operation and maintenance purposes, this website and any third-parties may collect files that record interaction with this website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested at any time. Please see the contact information below.

Contact details

If you wish to reach out to us about the processing of your personal data or to exercise your privacy rights, please contact the Data Protection Officer on  dataprotection@optimahealth.co.uk.

Changes to this privacy policy

We reserve the right to make changes to this privacy policy at any time by notifying you on this page and/or – as far as technically and legally feasible – sending a notice to you via any contact information available to us. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the your consent, we shall collect new consent from you, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this website (or third-party services employed in this website), which can include: the IP addresses or domain names of the computers utilised by the Users who use this website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the website) and the details about the path followed within the website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this website.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this website. The Data Controller, unless otherwise specified, is the Owner of this website.

Service

The service provided by this website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

Tracker

Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Legal information

This privacy policy relates solely to this website, if not stated otherwise within this document.

Latest update: [2026]

iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.